Koninklijke Philips N.V.
Koninklijke Philips N.V. is a diversified global technology company, identified as a Star Player and leader in the AI in Telehealth market through its Connected Care segment. Philips focuses on providing integrated patient monitoring platforms designed for seamless operation across hospital and home settings. Its AI-based telehealth services, which fall under the Connected Care segment, are vital for enhancing clinical workflow efficiency and improving patient outcomes. The company’s solutions combine advanced monitoring systems with wearable biosensors, enabling continuous, remote tracking of patients both in and out of the hospital. For instance, Philips received FDA approval for remote scanning and protocol management features in its Radiology Operations Command Center (ROCC), which allows radiologists to remotely assist with scans. By leveraging digital health expertise, Philips is driving the adoption of proactive, connected care models in the healthcare sector globally.
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Medtronic
Medtronic is one of the world’s largest medical technology, services, and solutions companies, operating across multiple principal segments including Cardiovascular, Diabetes, Medical Surgical, and Neuroscience. Recognized as a Star Player in the AI in Telehealth market, Medtronic provides AI-based telemedicine solutions across all its segments. Its offerings are centered around Remote Patient Monitoring (RPM) platforms and patient-centered software, delivered through its own products and Medtronic Care Management Services. The company’s telehealth solutions are crucial for managing chronic conditions such as cardiac rhythm disorders and diabetes, including glucose management. Medtronic utilizes a range of telehealth devices, including Bluetooth-enabled and direct-connect peripherals like glucometers, blood pressure monitors, and weight scales. With a global presence in approximately 160 countries, Medtronic is committed to leveraging AI to improve care for chronic conditions and streamline healthcare delivery worldwide.
Epic Systems Corporation
Epic Systems Corporation is a major US-based software development company, known primarily for providing Electronic Health Records (EHR) software solutions that integrate financial and clinical information for inpatient, ambulatory, and payer systems. The company strategically integrates AI into its telehealth and telemedicine capabilities through partnerships, notably with Microsoft and its Azure OpenAI Service. This integration is designed to significantly improve virtual healthcare productivity and patient care. Epic’s use of generative AI (GenAI) enhances workflows by automatically composing message responses and supporting natural language queries within the EHR system. Furthermore, its AI efforts are aimed at enhancing self-service reporting tools, maintaining financial integrity, and improving clinical outcomes, thereby strengthening global telehealth and telemedicine systems by providing a smarter, more efficient digital backbone for virtual care.
Oracle
Oracle is a globally recognized technology corporation and has been identified as a Star Player in the AI in Telehealth & Telemedicine market. The company’s core involvement centers on leveraging its cloud and AI capabilities to create advanced healthcare solutions that streamline clinical workflows and enhance patient care delivery. A notable example is its collaboration with AvaSure to develop an AI-powered virtual concierge solution specifically for hospitals. This solution is built on AvaSure’s Intelligent Virtual Care Platform, utilizing Oracle Cloud Infrastructure’s (OCI) AI capabilities and NVIDIA’s advanced computing infrastructure. By applying AI to these foundational platforms, Oracle aims to enhance the patient experience, automate administrative tasks, and enable seamless smart room experiences across various hospital departments, reinforcing its role as a key infrastructure provider in the rapidly growing digital health space.
Teladoc Health, Inc.
Teladoc Health, Inc. is recognized as the global leader in virtual healthcare, providing extensive services with a massive user base, having handled over 75 million virtual visits since 2020. The company operates two main segments: Integrated Care, which includes telemedicine and digital chronic care solutions, and BetterHelp, its industry-leading virtual mental health platform. Teladoc’s strategic focus on integrating AI is evident in its virtual healthcare ecosystem, designed to address provider shortages and the increasing prevalence of chronic conditions. Its products, such as Primary 360, are often utilized by major health insurers like Aetna for virtual primary care services. By offering on-demand and scheduled virtual consultations across numerous specialties, Teladoc’s AI-powered triage and service delivery models make complex genetic analysis more accessible, scalable, and a critical component of modern, continuous patient care.
CVS Health
CVS Health is a major player in the US healthcare landscape, leveraging its vast nationwide network of retail pharmacies, MinuteClinics, and Aetna health insurance business to integrate and scale telehealth and telemedicine services. The company’s AI-in-telehealth strategy focuses on boosting access to care through user-friendly, personalized digital experiences. CVS Health provides virtual primary care services, including 24/7 on-demand care and scheduled mental health support. Its flagship offering, CVS Health Virtual Primary Care, uses personalized digital healthcare services to enable users to access and manage their health remotely. By connecting its physical footprint with virtual, AI-enhanced services and strategic partnerships, CVS Health is actively transforming from a traditional retailer to a comprehensive, digitally-enabled healthcare provider, making primary and specialty care more accessible and convenient for a massive patient population.
Augmedix
Augmedix is a medical documentation specialist dedicated to reducing the administrative burden on healthcare workers through AI-powered solutions. The company’s core technology uses generative AI (GenAI) to extract clinical data from natural physician-patient conversations and convert it into medical notes in real-time, which are automatically transferred to Electronic Health Record (EHR) systems. This automation is a major time-saver, helping to reduce burnout among medical personnel. A key offering is Augmedix Go, a clinician-controlled mobile app that utilizes generative AI to instantaneously create a fully automated draft medical note after each patient visit, including in high-volume settings like Emergency Departments. Survey results indicate that clinicians using the platform save up to one hour or more per clinic day, highlighting the practical impact of AI scribing in enhancing clinical capacity and efficiency.
DeepScribe
DeepScribe is a technology company that provides an AI-powered platform to automate the creation of clinical documentation. Its proprietary solution utilizes ambient voice technology and advanced Natural Language Processing (NLP) to capture and interpret natural, unscripted conversations between physicians and patients. By transforming these interactions into comprehensive and accurate clinical notes, DeepScribe addresses a significant pain point for healthcare providers: the excessive time spent on administrative tasks. The platform is designed to integrate seamlessly with Electronic Health Record (EHR) systems, allowing physicians to quickly review and sign off on the automated notes. DeepScribe claims its technology, which has been trained on one of the world’s largest databases of natural patient conversations, is highly accurate and can save doctors up to three hours per day, enabling them to focus more fully on patient care during virtual or in-person visits.
American Well (Amwell)
American Well, or Amwell, is a leading digital healthcare provider that specializes in offering enterprise software solutions to health systems, payers, and employers to enable their own telehealth services. Amwell’s core offering is the Amwell Converge platform, designed to support a hybrid care model by securely connecting clinic data with remote patient interactions, providing an all-in-one view of patient care. The platform is used by around 50 health insurers and over 2,000 hospitals, demonstrating its large-scale enterprise adoption. Amwell leverages AI and advanced digital tools within its platform to streamline clinical workflows, augment the clinical staff with its nationwide network of clinicians (Amwell Medical Group), and ensure HIPAA-compliant services. By providing a customizable and robust digital infrastructure, Amwell plays a critical role in scaling telehealth adoption and enhancing patient satisfaction across the healthcare ecosystem.
AliveCor, Inc.
AliveCor, Inc. is an innovative US-based medical device company that leverages AI to enhance remote patient diagnostics, primarily focusing on cardiac health. The company is best known for its KardiaMobile, a portable, FDA-cleared, AI-powered electrocardiogram (ECG) device. This device allows patients to non-invasively and remotely record their heart readings, which can detect serious conditions such as atrial fibrillation (AFib). The AI component is crucial for analyzing the ECG data in real-time and delivering immediate, actionable insights. In a telemedicine context, KardiaMobile enables patients to send their heart readings directly to their healthcare providers for timely feedback, diagnosis, and treatment recommendations without the need for an in-person visit. This integration of a personal, AI-enabled device with the telemedicine ecosystem exemplifies the shift towards highly personalized, proactive, and convenient remote patient monitoring.
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