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Software services include application software programming services, computer program (software) development, computer software support services and web design services. Software service companies' document, design, create, test and maintain applications, using a planned and structured process. Customers for software services include commercial establishments operating in manufacturing, telecoms, fast moving consumer goods (FMCG) verticals and other industries and government organizations. BPO Services companies perform basic operations of a business process such as human resource, finance and accounting of a manufacturing, retail or an automobile company.
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Where is the largest and fastest growing market for software and BPO services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The software and BPO services global market report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. It places the market within the context of the wider information technology services market, and compares it with other markets.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
- Market segmentations break down market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers all the regions, key developed countries and major emerging markets. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
- Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.
- The software and BPO services market section of the report gives context. It compares the software and BPO services market with other segments of the information technology services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, Software And BPO Services Indicators Comparison, Internet Penetration, spending by Registered Businesses across selected countries.
- Markets covered: CRM BPO, Infrastructure Software, HRO BPO, Application Software, Other BPO Services.
- Markets compared: Hardware Support Services, Software and BPO Services, Cloud Services.
- Companies mentioned: Oracle, IBM, SAP, CapGemini, TCS, CSC, NTT Data, HPE and others.
- Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA.
- Regions: Asia, Americas, Europe, Middle East & Africa, Oceania.
- Time series: Five years historic and forecast.
- Data: Ratios of market size and growth to related markets, population, GDP, Software And BPO Services Indicators Comparison, Internet Penetration, spending by Registered Businesses.
- Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
- Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.