Global IT Services and BPO Market in Government Sector 2015-2019

Published: November 2015
No. of Pages: 70
   

IT services help customers to accomplish their requirements and improve the business goals and activities while BPO consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in the required domains. IT and BPO services are required in the government sector to manage IT systems and improve business-related processes and methodologies. IT and BPO service outsourcing supports the government sector to perform various functions such as taxation, pensions, asset registration, welfare programs, including financial assistance for the unemployed, and other e-governance initiatives in a cost-effective manner.

The analysts forecast the global IT services and BPO market in the government sector to grow at a CAGR of 4.78% over the period 2014-2019.

Covered in this Report

The report covers the current scenario and the growth prospects of the global IT services and BPO market in the government sector for 2015-2019. To calculate the market size, the report considers revenue generated from the following components:

  • IT services: ITO, implementation, hardware and software support, and consulting
  • BPO: CRM, HRO, and others

The report, Global IT Services and BPO Market in the Government Sector 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, EMEA, and APAC. It also covers the landscape of the global IT services and BPO market in the government sector and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key vendors

  • Capgemini
  • CSC
  • IBM
  • TCS
  • Wipro

Other prominent vendors

  • Accenture
  • Agilisys
  • Atos
  • BT Global Services
  • Capita
  • Dell
  • Fujitsu
  • Hitachi
  • HP
  • Indra Sistema
  • Infosys
  • Lockheed Martin
  • NEC
  • Northrop Grumman
  • Oracle
  • T-Systems
  • Unisys
  • Verizon
  • Xerox

Key market driver

  • Budgetary pressures
  • For a full, detailed list, view our report

Key market challenge

  • Issues pertaining to cloud services
  • For a full, detailed list, view our report

Key market trend

  • Popularity of cloud-based BPO
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2019 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors

Global IT Services and BPO Market in Government Sector 2015-2019

Table of Contents

PART 01: Executive summary
Highlights

PART 02: Scope of the report
Market overview
Offerings of the top vendors

PART 03: Market research methodology
Research methodology
Economic indicators

PART 04: Introduction
Key market highlights

PART 05: Market landscape
Market overview
Market size and forecast
Five forces analysis

PART 06: Market segmentation
Global IT services and BPO market in government sector 2014

PART 07: Market segmentation by BPO services

PART 08: Geographical segmentation
Global IT services and BPO market in government sector by geography 2014
IT services and BPO market in government sector in Americas
IT services and BPO market in government sector in EMEA
IT services and BPO market in government sector in APAC

PART 09: Market drivers

PART 10: Impact of drivers

PART 11: Market challenges

PART 12: Impact of drivers and challenges

PART 13: Market trends

PART 14: Vendor landscape
Competitive scenario
Other prominent vendors

PART 15: Key vendor analysis
Capgemini
CSC
IBM
TCS
Wipro

PART 16: Appendix

List of Exhibits

Exhibit 01: Product offerings
Exhibit 02: IT services and BPO market in government sector ($ billions)
Exhibit 03: Five forces analysis
Exhibit 04: Segmentation of global IT services and BPO market in government sector 2014
Exhibit 05: Global IT services market in government sector: Services 2014
Exhibit 06: Global BPO market in government sector: Services 2014
Exhibit 07: Global IT services and BPO market in government sector by geography 2014
Exhibit 08: Global IT services and BPO market in government sector by geography 2014-2019
Exhibit 09: IT services and BPO market in government sector in Americas ($ billions)
Exhibit 10: IT services and BPO market in government sector in EMEA ($ billions)
Exhibit 11: IT services and BPO market in government sector in APAC ($ billions)
Exhibit 12: Impact of drivers
Exhibit 13: Impact of drivers and challenges
Exhibit 14: Capgemini: Business segmentation by revenue 2014
Exhibit 15: Capgemini: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 16: Capgemini: Geographical segmentation by revenue 2014
Exhibit 17: CSC: Business segmentation by revenue 2015
Exhibit 18: CSC: Business segmentation by revenue 2014 and 2015 ($ millions)
Exhibit 19: CSC: Geographical segmentation by revenue 2015
Exhibit 20: IBM: Business segmentation by revenue 2014
Exhibit 21: Global Business Services segment by revenue 2013 and 2014 ($ in billions)
Exhibit 22: TCS: Business segmentation by revenue 2015
Exhibit 23: TCS: Business segmentation by revenue 2014 and 2015
Exhibit 24: TCS: Geographical segmentation by revenue 2015
Exhibit 25: TCS: Market segmentation by revenue 2015
Exhibit 26: TCS: Market segmentation by revenue 2014 and 2015
Exhibit 27: Recent developments
Exhibit 28: Wipro: Business segmentation by revenue 2015
Exhibit 29: Wipro: Business segmentation by revenue 2014 and 2015
Exhibit 30: Wipro: Geographical segmentation by revenue 2015

Published By: Infiniti Research Limited
Product Code: Infiniti Research Limited9521


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