Outsourced IT Services Market in India - Revenues and Forecasts to 2013

Introduction

This databook analyzes the historic and forecast market size for the IT services market in India. It also provides vendor market share data for 2009. Data is provided for three market categories: Infrastructure-led outsourcing (ILO) and Support Services, Project Services and Application-led outsourcing, and Business Process Outsourcing (BPO).

Scope

• Infrastructure-led outsourcing (ILO) and Support Services in India
• Project Services and Application-led outsourcing (ALO) in India
• Business Process Outsourcing (BPO) in India

Highlights

The outsourced IT services market in India is forecast to grow at a compound annual growth rate (CAGR) of 27.4% over the period 2009 to 2013.

The outsourced IT services market in India was dominated by IBM, followed by HP and TCS in 2009.

Reasons to Purchase

• Provides a comprehensive and granular view of the IT services market in India
• Strengthens the formulation of business plans via key future trends within the IT services market
• Enables stakeholders in the market to make informed strategic and tactical decisions

TABLE OF CONTENTS

OVERVIEW 1
Catalyst 1
Summary 1

INTRODUCTION 5
Reasons to purchase 5

OUTSOURCED IT SERVICES MARKET IN INDIA, 2006–13 7
Overview 7
Outsourced IT services market, vendor share analysis 9

MARKET SEGMENTATION 11
Market revenues by service lines, 2009 11

ILO AND SUPPORT SERVICES 13
Market revenues 2006–13 13
ILO and support service, vendor share analysis 15

PROJECT SERVICES & ALO 17
Market revenues 2006–13 17
Project services and ALO, vendor share analysis 19

BUSINESS PROCESS OUTSOURCING (BPO) 21
Market revenues 2008–13 21
Business Process Outsourcing (BPO), vendor share analysis 23

APPENDIX 25
Currency calculation 25
Treatment of revenues 25
Treatment of mergers & acquisitions 25
Further reading 26
Disclaimer 26

LIST OF FIGURES

Figure 1: Outsourced IT services market, India, revenue ($ billion) and growth (%), 2006–09 7
Figure 2: Outsourced IT services market, India, revenue ($ billion) and growth (%), 2009–13 8
Figure 3: Outsourced IT services market, India, vendor share (%), 2009 9
Figure 4: Outsourced IT services market, India, revenue by segment (%), 2009 11
Figure 5: ILO and support services, India, revenue ($ billion) and growth (%), 2006–13 13
Figure 6: ILO and support service, India, vendor share (%), 2009 15
Figure 7: Project services and ALO, India, revenue ($ billion) and growth %, 2006–13 17
Figure 8: Project services and ALO, India, vendor share (%), 2009 19
Figure 9: BPO, India, revenue ($ billion) and growth (%), 2006–13 21
Figure 10: BPO, India, vendor share (%), 2009 23

LIST OF TABLES

Table 1: Infrastructure-led outsourcing (ILO) and support services: definitions 5
Table 2: Project services and application-led outsourcing: definitions 6
Table 3: Business process outsourcing (BPO): definitions 6
Table 4: Outsourced IT services market, India, revenue ($ billion) and growth (%), 2009–13 7
Table 5: Outsourced IT services market, India, revenue ($ billion) and growth (%), 2009–13 8
Table 6: Outsourced IT services market, India, vendor share ($ billion and %), 2009 10
Table 7: Outsourced IT services market, India, revenue ($ billion and % share) by segment (%),
2009 12
Table 8: ILO and support services, India, revenue ($ billion) and growth (%), 2006–13 14
Table 9: ILO and support service, India, vendor share ($ billion and %), 2009 16
Table 10: Project services and ALO, India, revenue ($ billion) and growth %, 2006–13 18
Table 11: Project services and ALO, India, vendor share ($ billion and %), 2009 20
Table 12: BPO, India, revenue ($ billion) and growth (%), 2006–13 22
Table 13: BPO, India, vendor share ($ billion and %), 2009 24