Coffee and Ready-to-Drink Coffee in the U.S.: The Market and Opportunities in Retail and Foodservice, 6th Edition

Published: April 2010
No. of Pages: 320
  

As the U.S. economy slid deeper into recession during 2009, coffee marketers and foodservice operators moved in the opposite direction, digging out of the trench of 2008 with a variety of strategies designed to capitalize on the fact that even upscale coffee is a relatively thrifty luxury that offers comfort during stressful times. Two success stories were the rebound of Starbucks on the foodservice side and the revitalization of the former P&G retail coffee portfolio by J M. Smucker. Although the era when the coffee market grew effortlessly through premiumization may have ended, such upscale trends as the shifts towards specialty coffee beverages, gourmet beans and ethical consumerism are still clearly in force. What’s more, there’s ample opportunity for companies to capitalize on such trends as the economy recovers—not by ignoring the tougher times or reversing strategy, but by crafting an image that’s both upscale and responsive to consumers’ stronger-than-ever demand for value.


Packaged Facts’ Coffee and Ready-to-Drink Coffee in the U.S.: The Market and Opportunities in Retail and Foodservice, 6th Edition offers a comprehensive look at this $47.5 billion market, examining both the retail and foodservice sides of the business as well as the growing overlap of the two. On the retail side, the report analyzes coffee sold for future brewing—beans and ground, and instant—as well as RTD coffee drinks (à la Frappuccinos), as well as coffee enthusiast’s new brewing method of choice: single-serve (pod) coffee. Positive upscaling trends that slowed during the weak economy will gradually regain the upper hand, the report predicts, resulting in increasing annual percentage sales gains lifting sales by 23% by 2014 to reach $58.3 billion. The report examines sales across the entire retail universe, using Information Resources, Inc. InfoScan Review data and SPINSscan data to extensively chart performance, market composition and marketer/brand performance for the mass-market and natural supermarket channels.


Comprehensive coverage is also devoted to the vast foodservice market for coffee, including the expansion of specialty drinks at such mass-market venues as McDonalds, Dunkin’ Donuts and, most recently, Burger King with its planned 2010 roll-out of Starbucks’ Seattle’s Best. Supplementing the market tracking and forecasting of previous editions, Coffee and Ready-to-Drink Coffee in the U.S.: The Market and Opportunities in Retail and Foodservice, 6th Edition pays special attention to trends in new product development, inclusive of valuable global perspective; details competitive opportunities, including via in-depth company profiles; explores winning marketing methods including Web-based activity; and provides detailed consumer profiling using Experian Simmons data for 2009.

Coffee and Ready-to-Drink Coffee in the U.S.: The Market and Opportunities in Retail and Foodservice, 6th Edition

Chapter 1: Executive Summary
    Introduction
    Scope of Report: Foodservice and Retail
    Report Methodology
    The Market
    Economic Downturn Takes a Toll
    Figure 1-1: Share of Total U.S. Dollar Sales of Coffee: Foodservice vs. Retail, 2003, 2007 and 2009 (percent)
    Dry Coffee Category Leads in Market Share
    Foodservice Sales Gain in Restaurants
    Supermarkets Lose Share to Cheaper Alternatives
    The Economy and Its Impact
    Coffee Sales Fortunes to Improve Through 2014
    The Marketers
    Thousands of Marketers
    Marketers Employ Multiple Sales Channels
    Smucker Is No. 1 Coffee Marketer
    Top 10 Brands in Natural Supermarket Channel
    Marketing & New Product Trends
    Upscale Coffee Trends Collide with Downscale Economy
    Thrifty Upscale Coffee: Can It Work Outside Foodservice?
    Ideological Coffee: Organic, Natural and Fair Trade
    Shade Grown Coffee
    Foodservice and Retail Trend Overview
    Increasing Overlap and Cross-Competition Between Foodservice and Retail
    Despite Chain Restaurant Proliferation, Mom and Pops Remain Industry Paradigm
    Specialty Coffee Competition Intensifies and Diversifies
    Burger King to Roll Out Seattle’s Best in 2010 as Part of Revamped Breakfast Program
    Coffee Is Best-Selling Hot Beverage at Convenience Stores
    Supermarkets Lead Retail Market for Packaged Coffee
    Fair Trade Coffee Boosts Walmart’s Image, Sales
    Consumer Trends
    More than 50% of Americans Drink Coffee Daily
    Consumer Love Affair with Gourmet Coffee Wanes a Bit
    Starbucks Restaurants Feel Recession Squeeze
    Usage of Coffee by Type
    Figure 1-2: Household Usage Rates of Coffee: By Product Type, 2009 (percent of U.S. households)
    Brands Usage Rates

Chapter 2: The Products
    Introduction
    Scope of Report: Foodservice and Retail
    Dollar Sales Based on Retail Value
    Excluded Products
    Product Breakouts
    Product Types
    Coffee Brewed and Served by the Cup
    Ground Coffee
    Whole Bean Coffee
    Single-Serve Pods and Capsules
    Instant/Freeze-Dried Coffee
    Instant Cappuccino and Specialty Coffee Mixes
    Liquid Coffee Concentrates
    Packaged Ready-to-Drink (RTD) Coffee Beverages
    IRI Categories
    Additional Descriptors
    Arabica vs. Robusta
    Decaffeinated Coffee
    Types of Roasts
    Espresso: A Brewing Process as Well as a Roast
    Blends vs. Varietals
    Estate Coffee
    Flavors
    Organic Coffee and Sustainably Grown Coffee
    Fair Trade Coffee
    Shade Grown Coffee
    Figure 2-1: Tree Canopies In Coffee Growing (levels of shade)
    Global Market Overview
    A Primary Commodity
    South America and Central America Account for Two-Thirds of World Coffee Production
    Figure 2-2: World Coffee Production: Marketing Years, 2003/2004-2009/2010 (number of bags in millions)
    Europe and Asia Pacific Lead in New Coffee Product Introductions
    Table 2-1: Share of Global Coffee Product Launches: By Region and Annual Total, 2005-2009 (number)
    Nestlé Leads by Number of Coffee Product Introductions
    Table 2-2: Top 10 International Marketers: By Number of Coffee Product Launches, 2005-2009 (number)
    Instant Gratification Conquers the World
    Table 2-3: Top 20 Package Tags/Marketing Claims: By Number of Global Coffee Product Launches, 2005-2008

Chapter 3: The Market
    Market Size and Growth
    Economic Downturn Takes a Toll
    Table 3-1: Total U.S. Sales of Coffee, 2005-2009 (in millions of dollars)
    Foodservice Sales Top $41 Billion
    Table 3-2: U.S. Sales of Coffee Through Foodservice Channels, 2005-2009 (in millions of dollars)
    Retail Sales of Coffee Hit $6 Billion
    Table 3-3: U.S. Sales of Coffee Through Retail Channels, 2005-2009 (in millions of dollars)
    Foodservice and Retail Shares Remain Stable
    Figure 3-1: Share of Total U.S. Dollar Sales of Coffee: Foodservice vs. Retail, 2003, 2007 and 2009 (percent)
    Retail Market Composition
    Dry Coffee Category Leads in Market Share
    Table 3-4: IRI-Tracked Sales and Share of Coffee by Category, 2009 (in millions of dollars)
    Ground Coffee Segment Dominates Dry Coffee Category
    Table 3-5a: IRI-Tracked Sales of Dry Coffee Category: Dollar Sales, Change and Category Share by Segment, 2009 (in million of dollars)
    Table 3-5b: IRI-Tracked Unit and Volume Sales of Dry Coffee: By Segment, 2009 vs. Year Ago (in millions)
    Relative Fortunes of Coffee Segments Remain Constant Despite Recession
    Overarching Dry Coffee Trend Is—Back to the Future
    Table 3-6: IRI-Tracked Sales of Dry Coffee by Segment: Basic vs. Processed, 2008-2009 (in millions of dollars)
    Decaf Coffee Continues to Slide
    Table 3-7: IRI-Tracked Dollar Sales of Decaffeinated Coffee: By Segment, 2009 (in millions of dollars)
    Instant Coffee Sales Go Slowly
    Table 3-8: IRI-Tracked Dollar Sales of Instant Coffee: By Segment, 2009 (in millions of dollars)
    RTD Coffee Dominates Liquid Coffee Category
    Table 3-9a: IRI-Tracked Dollar Sales of Liquid Coffee: By Segment, 2009 (in millions of dollars)
    Table 3-9b: IRI-Tracked Unit and Volume Sales of Liquid Coffee Category: By Segment, 2009 vs. Year Ago (in millions)
    Bolthouse Farms Reigns in RFG RTD Coffee Drink Segment
    Table 3-10: IRI-Tracked Dollar Sales of Refrigerated RTD Coffee, 2009 (in millions of dollars)
    Cool Brew Lifts Refrigerated Coffee Concentrate Segment
    Sales by Channel
    Foodservice Sales Gain in Restaurants
    Table 3-11: Share of U.S. Foodservice Dollar Sales of Coffee: By Venue, 2008-2009 (percent)
    Supermarkets Lose Share to Cheaper Alternatives
    Table 3-12: Share of U.S. Retail Dollar Sales of Coffee: By Channel, 2008-2009 (percent)
    Seasonality and Regionality
    Retail Sales Highly Seasonal
    HealthSaver Caffeinated Cities Survey Details Trends by Region
    Table 3-13a: U.S. Cities with Highest Levels of Coffee Consumption: Regular Coffee & Specialty Coffee Drinks, 2007 vs. 2008
    Table 3-13b: U.S. Cities with Lowest Levels of Coffee Consumption: Regular Coffee & Specialty Coffee Drinks, 2007 vs. 2008
    Table 3-13c: “Most Caffeinated U.S. Cities”: 2007 vs. 2008
    Table 3-13d: “Least Caffeinated U.S. Cities”: 2007 vs. 2008
    Table 3-13e: U.S. Cities Most Likely to Say Caffeine Is Good for You: 2007 vs. 2008
    Table 3-13f: U.S. Cities Most Likely to Say Caffeine Is Bad for You: 2007 vs. 2008
    Northwest Coffee Culture Hides Specialty Coffee’s East Coast Roots
    Market Outlook
    The Economy and Its Impact
    A Shift to Gourmet/Specialty Coffee
    More Than Half of Americans Drink Coffee Daily
    Competition from a Broad Spectrum of Beverages
    Table 3-14: IRI-Tracked Sales and Share of Major Beverage Categories, 2009 vs. Year Ago (in millions of dollars)
    RTD Tea Beats Out RTD Coffee on Price
    Table 3-15: IRI-Tracked Dollar Sales of RTD Coffee vs. RTD Tea, 2009 vs. Year Ago (in millions of dollars)
    New Spins on Caffeine
    New Research Supports Coffee’s Health Halo
    Single-Serve Systems Are Here to Stay
    Coffee Pricing Is Volatile
    Raw Coffee Prices Shrink in 2009
    Table 3-16: Composite Green Coffee Prices, 2005-2008 (in cents per pound)
    Looking Ahead: Projected Market Growth
    Economy Slowly Improving
    Focus on Environmental and Social Responsibility Will Endure
    Coffee as the New Health Food
    Hispanic Coffee Sales to Grow
    Table 3-17: Projected Hispanic Population as Percent of Total U.S. Population: 2000, 2007, 2010 and 2015
    Coffee Sales Fortunes to Improve Through 2014
    Table 3-18: Projected Total U.S. Sales of Coffee, 2009-2014 (in millions of dollars)
    Foodservice Sales to Near $52 Billion
    Table 3-19: Projected U.S. Sales of Coffee Through Foodservice Channels, 2009-2014 (in millions of dollars)
    Steady Growth in Retail Sales
    Table 3-20: Projected U.S. Sales of Coffee Through Retail Channels, 2009-2014 (in millions of dollars)

Chapter 4: The Marketers
    Competitive Overview
    A Complex Marketing Structure
    Thousands of Marketers
    Marketers Employ Multiple Sales Channels
    Major Coffee Marketers
    Foodservice Cross-Over
    Specialty Coffee Marketers
    Hispanic-Style Coffee Marketers
    Joint Ventures Provide Synergies
    The North American Coffee Partnership
    Coca-Cola, Godiva, Caribou and More
    Competitive Positioning
    Marketer and Brand Shares
    Methodology
    Smucker Is No. 1 Coffee Marketer
    Table 4-1: Top 10 Coffee Marketers by IRI-Tracked Sales and Market Share, 2009 (in millions of dollars)
    Smucker and Kraft Dominate Mammoth Ground Coffee Segment
    No Other Marketers Claim Double-Digit Share
    Smaller Marketers Make Impressive Gains
    Smucker Leads Ground Decaf Segment
    Nestlé Tops $420 Million Instant Coffee Segment
    Kraft and Smucker Lead Instant Decaf Segment
    Eight O’Clock Moves Up in Whole Beans Segment
    North American Coffee Partnership Owns RTD Coffee Segment
    Wm. Bolthouse Reigns in Refrigerated RTD Segment
    Cool Brew Dominates Tiny Refrigerated Coffee Concentrate Segment
    Top 10 Brands in Natural Supermarket Channel
    Table 4-2: Leading Ground Coffee Marketers and Brands: By IRI-Tracked Sales and Share, 2009 (in millions of dollars)
    Table 4-3: Leading Ground Decaffeinated Coffee Marketers and Brands: By IRI-Tracked Sales and Share, 2009 (in millions of dollars)
    Table 4-4: Leading Instant Coffee Marketers and Brands: By IRI-Tracked Sales and Share, 2009 (in millions of dollars)
    Table 4-5: Leading Instant Decaf Coffee Marketers and Brands: By IRI-Tracked Sales and Share, 2009 (in millions of dollars)
    Table 4-6: Leading Whole Beans Coffee Marketers and Brands: By IRI-Tracked Sales and Share, 2009 (in millions of dollars)
    Table 4-7: Leading Shelf-Stable RTD Coffee Marketers and Brands: By IRI-Tracked Sales and Share, 2009 (in millions of dollars)
    Table 4-8: Leading Refrigerated RTD Coffee Marketers and Brands: By IRI-Tracked Sales and Share, 2009 (in millions of dollars)
    Table 4-9: Leading Refrigerated Coffee Concentrate Marketers and Brands: By IRI-Tracked Sales and Share, 2009 (in dollars)
    Table 4-10: Top 10 Brands of Ground Coffee in Natural Supermarket Channel: Market Share and Dollar Sales, 52 Weeks Ending January 23, 2010 vs. Year Ago (in millions of dollars)

Chapter 5: Marketing & New Product Trends
    Upscale Coffee Trends Collide with Downscale Economy
    Figure 5-1: Number of Coffee Beverage Introductions, 2005-2009
    Figure 5-2: U.S. Gross Domestic Product, 2005-2009 (in dollars)
    Table 5-1: Number of Coffee Beverage Introductions by Package Tags/Claims, 2005-2009
    Will Economic Turnaround Trigger New Product Turnaround?
    Table 5-2: Number of Coffee Beverage Introductions, 2008 vs. 2009
    Thrifty Upscale Coffee: Can It Work Outside Foodservice?
    Ideological Coffee: Organic, Natural and Fair Trade
    Whole Foods vs. Its Customers: Nobody Wins
    Certification Labeling: Baffling for Consumers and Marketers Alike
    Starbucks C.A.F.E.: Not Where You Go for a Cup of Joe
    Figure 5-3: C.A.F.E Scorecard Excerpt
    Ethical Direct Trade
    UTZ Certified Good Inside: Is It Good Enough for True Believers?
    Shade Grown Coffee
    Three Strikes and You’re In—Triple Certification
    Table 5-3: Caffe Ibis Coffee—Triple Certification Labels
    “Green” Labels, Labels, Everywhere
    Table 5-4: Organic, Shade Grown (aka Bird Friendly), and Fair Trade Labels
    Products Launches May Include Myriad Products
    Green Mountain Coffee Entries Includes Donut House Collection
    The Four Runners Up
    2009 Whole Bean and Ground Coffee Intros Exhibit Variety and Growing Sophistication
    Single-Origin Coffees
    Limited Editions
    New Bottled Drinks Pose Question: Is Coffee the New Chocolate?
    Coffee-Energy Drink Connection Continues in 2009
    Java Has Been a Monster
    Coca-Cola Goes Full Throttle into Hybrid Coffee/Energy Drinks
    7-Eleven’s Fusion Energy Coffee Launches Foodservice Trend
    Table 5-5: Coffee Beverages Introduced in 2009

Chapter 6: Foodservice and Retail Trend Overview
    Introduction
    Increasing Overlap and Cross-Competition Between Foodservice and Retail
    Foodservice Overview
    Foodservice Venues
    Foodservice Distribution Methods
    Away from Home Food Spending Remains Static
    Full-Service Restaurant Share of Sales Surges
    Table 6-1: Average U.S. Household Expenditures on Food, 2004-2008 (in millions of dollars)
    Table 6-2a: Dollar Sales of Meals and Snacks Away from Home: By Type of Outlet, 2004-2008 (in millions of dollars)
    Table 6-2b: Dollar Sales of Meals and Snacks Away from Home: By Type of Outlet, 2004-2008 (in millions of dollars)
    Table 6-3a: Share of Dollar Sales of Meals and Snacks Away from Home: By Type of Outlet, 2004-2008 (percent)
    Table 6-3b: Share of Dollar Sales of Meals and Snacks Away from Home: By Type of Outlet, 2004-2008 (percent)
    Restaurant Industry Trade Group Projects Growth in 2010
    Table 6-4: Restaurant Industry Sales: 2008-2010 (in billions of dollars)
    Despite Chain Restaurant Proliferation, Mom and Pops Remain Industry Paradigm
    Organic Coffee “Hot” in 2010 Restaurant Survey
    Specialty Coffee Competition Intensifies and Diversifies
    Burger King to Roll Out Seattle’s Best in 2010 as Part of Revamped Breakfast Program
    Different Demographics?
    Coffeehouses, Kiosks and Coffee Carts
    Company Snapshot: Tim Hortons
    Drive-Thrus: Competitive Advantage or Retrograde Concept?
    The Gasoline Factor
    Coffee Is Best-Selling Hot Beverage at Convenience Stores
    Coffee Tops C-Store Shopper Lists
    7-Eleven Achieves Franchise-Only Status in U.S. While Playing Up Coffee
    “Looking Good In Any Cup Size” Ad Campaign Introduces New Iced Coffee Line
    New Coffee Is Old News at 7-Eleven
    7-Eleven Announces NYC Expansion Plans
    Sheetz Specialty Coffee Drinks Include Lattes, Cappuccinos and Mochas
    ExxonMobil Combines Upscale Coffee Image with Relaxed Approach
    Hess/Dunkin’ Donuts Rollout Continues
    Walgreen Tests Café W
    Licensed Cafés and Kiosks
    Books Go Better with Cafés
    Mountain Mudd Franchises Spread from Billings to Lebanon
    Less Workers = Less Office Coffee Service
    Vending Machines Lagging in U.S., Picking Up in Britain
    The Starbucks Vending Machine Experience
    For Hotels, It’s “Goodbye Freeze-Dried, Hello Espresso”
    Airlines Flying High with Coffee Grounds
    Retail Trend Overview
    Retail Distribution Methods
    Types of Retail Outlets
    Supermarkets Lead Retail Market for Packaged Coffee
    Mass Merchandisers, Supercenters & Warehouse Clubs
    Walmart a Top Coffee Seller
    Fair Trade Coffee Boosts Walmart’s Image, Sales
    Contest for National Warehouse Club Supremacy
    Gourmet/Specialty Food Stores
    Light Roast Coffee
    Medium Roast Coffee
    Dark Roast Coffee
    Specialty Coffee Stores
    Company Snapshot: The Coffee Bean & Tea Leaf
    Health and Natural Food Stores
    Top Coffee Brands in Natural/Specialty Arena
    Table 6-5: Top UNFI Brands in Natural/Specialty Channels: by Share and Number of SKUs, 2008 vs.2009 (percent and number)
    Internet, Mail Order, and Subscriptions

Chapter 7: Competitor Profiles
    Competitor Profile: Caribou Coffee Co., Inc.
    Company Overview
    Rebuilding and Rebranding Post Recession
    Commercial Expansion Shows Results
    Caribou Coffeehouses’ Rustic Design Reinforces Brand Identity
    We’re #2, We Try Harder
    Reinventing the Hot Chocolate Wheel
    Reaching Out to Consumers on a Number of Fronts
    Competitor Profile: Dunkin’ Brands, Inc
    Company Overview
    “We Are Mainstream America”
    “You Kin’ Do It” Campaign Cheers on “Everyday People”
    Dunkin’ Pushes Forward with Expansion Plans
    Various Types of New Outlets Targeted
    Franchisees Unhappy with Increased Retail Competition
    Competitor Profile: Green Mountain Coffee Roasters, Inc
    Company Overview
    Specialty Coffee Unit Growing Rapidly
    Keurig Unit Growing Even More Rapidly
    Green Mountain’s CAGR Has Risen to 53% Since Keurig Acquisition
    Green Mountain Acquires Tulley’s for $40.3 Million
    Green Mountain Acquires Timothy and Revises Projections Up Once More
    Balanced, Multichannel Distribution
    How Keurig Grows Sales
    Social Responsibility: Putting Your Money Where Your Mouth Is
    Company Continues Ethical/Fair Trade Marketing
    Competitor Profile: Kraft Foods, Inc
    Company Overview
    Table 7-1: Kraft, Inc. Net Revenues: By Region and Category, 2008 (in billions of dollars)
    Kraft Acquires Cadbury
    The Maxwell House Roller Coaster
    Lawsuit with P&G Settled
    Brewing Some Good Marketing
    Yuban Is Revitalized
    Sanka Suffers from Image Problem
    General Foods International Coffee Mixes Losing Their Luster
    Starbucks Agreement Has Had Long-Term Benefits
    Gevalia Kaffe Gets New U.S. Push
    Kraft’s Tassimo Home Brewing System Succeeds in Europe But Stumbles in the U.S.
    Kraft Switches to Bosch
    Kraft Settles Lawsuit with Keurig
    Tassimo Looking to Bring Its European Mojo to the U.S
    Advertising “Webisodes” Fall Flat
    Tassimo Has Potential
    Competitor Profile: McDonald’s Corp.
    Company Overview
    McCafé: An Idea Whose Time Has Come
    Concept Traces Back to Premium Roast Coffee Upgrade
    Adding Coffee Bars
    Advertising Approaches: Special, But Unsnobby
    McCafés a Global Success Story
    McDonald’s Japan Shoots for No. 1 in Espresso Drinks
    Competitor Profile: Massimo Zanetti Beverage USA, Inc.
    Company Overview
    The Third Largest Roaster in the U.S
    Chock Full O’Nuts: “A Heavenly Coffee”—Literally
    Hills Bros. Popular with Heavy Coffee Drinkers
    MJB Premium Coffee in the Pacific Northwest
    Chase & Sanborn Offers Affordable Price
    Cafés and Foodservice
    Competitor Profile: Nestlé USA, Inc.
    Company Overview
    Nestlé’s U.S. Operations: Vast and Varied
    Joint Ventures with Jamba Juice & Coke
    Nestlé Leads Instant Coffee Market
    Nespresso’s Speedy Nespresso Brings Delayed Financial Gratification
    Worldwide Nespresso Gains 28% in Third Quarter of 2009
    Nescafé Rolls Out Dolce Gusto
    Competitor Profile: Peet’s Coffee & Tea, Inc.
    Company Overview
    Sales Grow Despite Recession
    Two Business Segments: Retail Stores and Specialty Sales
    Peet’s Pulls in Sails Against Headwind of Economy
    Peet’s Mantra: “It’s All About the Coffee”
    Peet’s Retail Stores Are Marching Eastward
    Peet’s 10 Commandments
    Now a National Brand in Grocery Channels
    Partnership with Vistar Should Increase Office Sales
    Two Types of Foodservice Accounts
    Bidding War for Diedrich
    Competitor Profile: Sara Lee Corp.
    Company Overview
    Sales Results
    Sara Lee Sheds U.S. Retail Coffee and DSD Foodservice Coffee Businesses
    DSD Sale Does Not Mean Capitulation in Foodservice Competition
    Despite Divestitures, Sara Lee Still Brewing Up a Storm
    Senseo a Global Single-Serve Brand
    U.S. Customers Wait for Senseo to Return
    Competitor Profile: The J.M. Smucker Co.
    Company Overview
    Smucker Acquires Coffee Brands from P&G
    A Focus on Breakfast and Tradition
    A Family Business with a Thirst for No. 1 Brands
    Folgers Coffee Sales Perk Up Under Smucker
    Pricing Key to Success
    Competitor Profile: Starbucks Corp
    Starbucks to World: “Accounts of My Demise Are Somewhat Exaggerated”
    Table 7-2: Starbucks Results of Operations for Fiscal Years 2005-2009 (in millions of dollars)
    Return of Prodigal CEO Reignites Company
    Past Is Prologue as Starbucks Reevaluates and Regroups
    Schultz Shutters Hundreds of Stores
    Starbucks Takes Time Out to Retrain Baristas
    The Vast Worldwide Starbucks Coffeehouse Phenomenon
    Starbucks “Individualizes” New Outlets
    Starbucks Testing 31-Oz. Trenta Iced Drinks
    Other Strategic Initiatives
    Fresh Appeal
    New Machines
    Pike Place Roast
    Clover Upscale Brewed
    Customer Loyalty Program
    My Starbucks Idea Webpage
    Table 7-3: “My Starbucks Ideas” by Type and Number as of December 8, 2009
    Prior to Recession, Starbucks Expanded Drive-Thrus
    Starbucks and Ad Agency Part Ways
    Starbucks iPhone Apps
    Despite Store Cutbacks, Starbucks Retains Brand Portfolio
    Seattle’s Best Coffee & Torrefazione Italia
    Seattle’s Best Goes Franchise Route
    Foodservice Operations Suffer Setback During Inhospitable Times
    Burger King to Roll Out Seattle’s Best Nationally
    Profitable Partnerships in Consumer Packaged Goods
    Kraft Markets Starbucks’ Ground and Whole Bean Coffee
    The North American Coffee Partnership
    Via Rollout Ongoing
    Transformation Agenda Fuels Energy Drinks
    Nutritional Health & Wellness to Promote Corporate Health & Wellness
    Social Responsibility as Practice and Marketing Tool
    Employees vs. Starbucks: You Win Some, You Lose Some
    Tazo Tea & Ethos Water
    Table 7-4: Tazo Tea—List of Hot Tea Products as of December 2009
    Ethos Water: PR Plus or Ethical Dilemma?
    Other Partnerships, Other Products

Chapter 8: The Consumer
    More than 50% of Americans Drink Coffee Daily
    77% of Adults Drink Coffee Each Year
    Consumer Love Affair with Gourmet Coffee Wanes a Bit
    Consumption Among 18- to 24-Year-Olds Rebounds Slightly
    Coffee Drinkers Know Home Isn’t Just Where the Heart Is
    Brewing Method of Choice
    Figure 8-1: How Consumers Get Their Morning Java Jolt, 2010 (percent)
    Consumer Use and Demographics
    The Simmons Survey System
    Starbucks Restaurants Feel Recession Squeeze
    Table 8-1a: Usage Rates for Starbucks Restaurants and Starbucks Packaged Coffee Products, 2006-2009 (percent of U.S. adults)
    Table 8-1b: Adult Consumer Base for Starbucks Restaurants and Starbucks Packaged Coffee Products, 2006-2009 (number of U.S. adults in millions)
    Table 8-2a: Fast-Food Breakfast Consumers: Usage Rates Overall and for McDonald’s, Starbucks and Dunkin’ Donuts, 2005-2009 (percent of U.S. adults)
    Table 8-2b: Fast-Food Breakfast Consumers: Consumer Base Overall and for McDonald’s, Starbucks and Dunkin’ Donuts, 2005-2009 (number of U.S. adults in millions)
    Usage of Coffee by Type
    Figure 8-2: Household Usage Rates of Coffee: By Product Type, 2009 (percent of U.S. households)
    Espresso/Cappuccino Has Youthful Demographic
    Table 8-3a: Usage of Espresso/Cappuccino: By Household Age Group, 2009 (number in thousands, percent and index)
    Table 8-3b: Usage of Ground/Whole Bean Coffee: By Household Age Group, 2009 (number in thousands, percent and index)
    Types of Coffee Used Most
    Figure 8-3: Coffee Usage Rates: By Product Type Most Often Used Per Household, 2009 (percent of U.S. Households)
    Five-Year Trend by Types of Coffee Used
    Table 8-4: Trended Number of Coffee Users: By Product Type Used Most Often, 2005-2009 (percent of U.S. households)
    Demographic Indicators by Product Type
    Regular
    Ground Decaf
    RTD Coffee Drinks
    Instant Decaffeinated
    Instant Specialty Flavored Coffee Mix
    Whole Bean Coffee
    Espresso/Cappuccino
    Psychographics Reveal Unlikely Connection Between Flavored Mix & Whole Bean
    Brands Usage Rates
    Demographic Trends: Ground and Whole Bean Coffee Brands
    Café Bustelo
    Chock Full O’Nuts
    Eight O’Clock
    Folgers
    Hills Brothers
    Maxwell House
    Yuban
    Demographic Trends: Selected Espresso/Cappuccino Brands
    Demographic Trends: Instant Coffee Brands
    Demographic Trends: Instant Specialty Coffee Mix Brands
    Demographic Trends: RTD Coffee Brands
    Table 8-5: Top Demographic Indicators for Selected Types of Coffee 2009 (index of U.S. households)
    Table 8-6a: Coffee Purchaser Food and Shopping Lifestyle Attitudes: By Selected Coffee Types, 2009 (index of U.S. households)
    Table 8-6b: Coffee Purchaser Food and Shopping Lifestyle Attitudes: By Selected Coffee Types, 2009 (index of U.S. households)
    Table 8-6c: Coffee Purchaser Food and Shopping Lifestyle Attitudes: By Selected Coffee Types, 2009 (index of U.S. households)
    Table 8-7: Coffee Brands Used Most Often by Percentage of U.S Households, 2009 (percent of U.S. households)
    Table 8-8: Top 10 Demographic Indicators for Selected Ground/Whole Bean Coffee Brands, 2009 (index of U.S. households)
    Table 8-9: Top Demographic Indicators for Selected Espresso/Cappuccino Brands, 2009 (index of U.S. households)
    Table 8-10: Top Demographic Indicators for Selected Instant Coffee Brands, 2009 (index of U.S. households)
    Table 8-11: Top Demographic Indicators for Selected Instant Specialty Coffee Mix Brands, 2009 (index of U.S. households)
    Table 8-12: Top 10 Demographic Indicators for Selected Ready-To-Drink (RTD) Coffee Brands, 2009 (index of U.S. households)

Appendix: Addresses of Selected Industry Associations, Marketers and Coffeehouse Chains

Published By: Packaged Facts
Product Code: Packaged Facts1009


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