Système U France: Consumer Profile

Synopsis

Système U France: Consumer Profile is the result of Canadean’s extensive online consumer survey Système U in France, presenting uniquely detailed data on Système U’s end-consumers. It provides retailer profiles for both Main and Occasional consumers (determined by the share of their goods coming from this retailer) covering over 25 individual consumer groups, and retailer share at product category level.

Introduction and Landscape

Why was the report written?

While shopper and store audit data provide the picture of what’s happening in store, this report focuses on providing data on the final consumers of products from Système U. Therefore, this report provides a different view from both loyalty card and shopper data in order to help complete a total understanding of the consumer base and improve decision-making.

What is the current market landscape and what is changing?

Understanding the consumer audience is key and increasingly this means not just understanding the shoppers in store, but also who they are purchasing for. This broader view of who their customers are allows retailers to make more informed strategic decisions.

What are the key drivers behind recent market changes?

The effects of the global recession and the following recovery have led consumers to closely examine their choice of retailer and products purchased. While the effects have varied country by country, no retailer has been left totally untouched and this has created a need for retailers to understand who their end-consumer audience is.

What makes this report unique and essential to read?

The report provides valuable, hard to obtain, consumer-survey based, data on Système U in France, showing who its end-customers are and how well the retailer is performing overall (as measured by category share). By focusing on end-consumers and not in-store shoppers, the report provides a different perspective compared to other types of data, helping retailers to identify which consumer groups they want to compete for in the future.

Key Features and Benefits

• The report profiles Système U’s end-consumers and covers over 25 consumer groups of both Main and Occasional users (determined by the share of their goods coming from this retailer).
• Market shares by category show how Système U is performing in product categories across the Consumer Packaged Goods industry.

Table of Contents

1 Introduction
1.1 What is this Report About?
1.2 Scope
1.3 Methodology
1.3.1 Introduction
1.3.2 Large scale, international, program of online consumer surveys
1.3.3 Nationally Representative results (age, gender)
1.3.4 Parents answered on their children's behalf
1.3.5 Legal Drinking Age exclusions for alcoholic drinks categories
1.3.6 Integrated with industry calling and secondary research
1.4 Definitions
1.4.1 Consumer Trends and Reasons for Retailer Choice
1.4.2 Consumer Groups and Legal Drinking Age Consumption (for Alcoholic Drinks coverage)
1.4.3 End Consumers
1.4.4 Volume Units and Aggregations
1.4.5 Population Profiles (for interpretation of tables and charts)

2 Retailer Loyalty Profiles
2.1 Consumer Group Loyalty - main and occasional users
2.1.1 By Age
2.1.2 By Gender
2.1.3 By Urban and Rural Dwellers
2.1.4 By Education Level
2.1.5 By Wealth Group
2.1.6 By Busy Lives
2.2 Customer Profile: Main Users compared to the Overall Population
2.2.1 By Age
2.2.2 By Gender
2.2.3 By Urban and Rural Dwellers
2.2.4 By Education Level
2.2.5 By Wealth Group
2.2.6 By Busy Lives
2.3 Customer Profile: Occasional Users compared to the Overall Population
2.3.1 By Age
2.3.2 By Gender
2.3.3 By Urban and Rural Dwellers
2.3.4 By Education Level
2.3.5 By Wealth Group
2.3.6 By Busy Lives

3 CPG Volume Share
3.1 Market Share by Volume - Overall
3.1.1 Alcoholic Drinks - Off-trade Drinks only
3.1.2 Food
3.2 Market Share by Volume
3.2.1 Alcoholic Drinks - Off-trade Drinks only
3.2.2 Beverages - Off-trade Drinks only
3.2.3 Food
3.2.4 Health & Beauty

4 Appendix
4.1 About Canadean
4.2 Disclaimer

List of Tables

Table 1: Food Volume Units
Table 2: Alcoholic Drinks Volume Units
Table 3: Non-Alcoholic Drinks Volume Units
Table 4: Personal Care Volume Units
Table 5: France Survey Respondent Profile (weighted), 2011
Table 6: Système U France: Survey-tracked Total Beer, Cider & Pre-mixed Spirits (Off-trade Drinks only) Volume % Share, 2011
Table 7: Système U France: Survey-tracked Total Spirits (Off-trade Drinks only) Volume % Share, 2011
Table 8: Système U France: Survey-tracked Total Wine (Off-trade Drinks only) Volume % Share, 2011
Table 9: Système U France: Survey-tracked Total Hot Drinks (Off-trade Drinks only) Volume % Share, 2011
Table 10: Système U France: Survey-tracked Total Soft Drinks (Off-trade Drinks only) Volume % Share, 2011
Table 11: Système U France: Survey-tracked Total Bakery & Cereals Volume % Share, 2011
Table 12: Système U France: Survey-tracked Total Chilled & Deli Foods Volume % Share, 2011
Table 13: Système U France: Survey-tracked Total Confectionery Volume % Share, 2011
Table 14: Système U France: Survey-tracked Total Dairy Volume % Share, 2011
Table 15: Système U France: Survey-tracked Total Fish & Seafood Volume % Share, 2011
Table 16: Système U France: Survey-tracked Total Ice Cream Volume % Share, 2011
Table 17: Système U France: Survey-tracked Total Meat Volume % Share, 2011
Table 18: Système U France: Survey-tracked Total Oils & Fats Volume % Share, 2011
Table 19: Système U France: Survey-tracked Total Pasta & Noodles Volume % Share, 2011
Table 20: Système U France: Survey-tracked Total Prepared Meals Volume % Share, 2011
Table 21: Système U France: Survey-tracked Total Savory Snacks Volume % Share, 2011
Table 22: Système U France: Survey-tracked Total Seasonings, Dressings & Sauces Volume % Share, 2011
Table 23: Système U France: Survey-tracked Total Soup Volume % Share, 2011
Table 24: Système U France: Survey-tracked Total Soy Products Volume % Share, 2011
Table 25: Système U France: Survey-tracked Total Syrups & Spreads Volume % Share, 2011
Table 26: Système U France: Survey-tracked Total Feminine Care Volume % Share, 2011
Table 27: Système U France: Survey-tracked Total Fragrances Volume % Share, 2011
Table 28: Système U France: Survey-tracked Total Haircare Volume % Share, 2011
Table 29: Système U France: Survey-tracked Total Make-up Volume % Share, 2011
Table 30: Système U France: Survey-tracked Total Men's Toiletries Volume % Share, 2011
Table 31: Système U France: Survey-tracked Total Oral Hygiene Volume % Share, 2011
Table 32: Système U France: Survey-tracked Total Personal Hygiene Volume % Share, 2011
Table 33: Système U France: Survey-tracked Total Skincare Volume % Share, 2011
Table 34: Système U France: Survey-tracked Total Suncare Volume % Share, 2011

List of Figures

Figure 1: Overall Consumer Panel Report Methodology
Figure 2: Système U France Survey Results: Main & Occasional Users, by Age (%), 2011
Figure 3: Système U France Survey Results: Main & Occasional Users, by Gender (%), 2011
Figure 4: Système U France Survey Results: Main & Occasional Users, by Urban and Rural Dwellers (%), 2011
Figure 5: Système U France Survey Results: Main & Occasional Users, by Education Level (%), 2011
Figure 6: Système U France Survey Results: Main & Occasional Users, by Wealth Group (%), 2011
Figure 7: Système U France Survey Results: Main & Occasional Users, by Busy Lives (%), 2011
Figure 8: Système U France Survey Results: Customer Profile Main Users, by Age (%), 2011
Figure 9: Système U France Survey Results: Main Users, Percentage Variation To Overall Population, by Age, 2011
Figure 10: Système U France Survey Results: Customer Profile Main Users, by Gender (%), 2011
Figure 11: Système U France Survey Results: Main Users, Percentage Variation To Overall Population, by Gender, 2011
Figure 12: Système U France Survey Results: Customer Profile Main Users, by Urban and Rural Dwellers (%), 2011
Figure 13: Système U France Survey Results: Main Users, Percentage Variation To Overall Population, by Urban and Rural Dwellers, 2011
Figure 14: Système U France Survey Results: Customer Profile Main Users, by Education Level (%), 2011
Figure 15: Système U France Survey Results: Main Users, Percentage Variation To Overall Population, by Education Level, 2011
Figure 16: Système U France Survey Results: Customer Profile Main Users, by Wealth Group (%), 2011
Figure 17: Système U France Survey Results: Main Users, Percentage Variation To Overall Population, by Wealth Group, 2011
Figure 18: Système U France Survey Results: Customer Profile Main Users, by Busy Lives (%), 2011
Figure 19: Système U France Survey Results: Main Users, Percentage Variation To Overall Population, by Busy Lives, 2011
Figure 20: Système U  France: Customer Profile Occasional Users, by Age (%), 2011
Figure 21: Système U France Survey Results: Occasional Users, Percentage Variation to Overall Population, by Age, 2011
Figure 22: Système U  France: Customer Profile Occasional Users, by Gender (%), 2011
Figure 23: Système U France Survey Results: Occasional Users, Percentage Variation to Overall Population, by Gender, 2011
Figure 24: Système U  France: Customer Profile Occasional Users, by Urban and Rural Dwellers (%), 2011
Figure 25: Système U France Survey Results: Occasional Users, Percentage Variation to Overall Population, by Urban and Rural Dwellers, 2011
Figure 26: Système U  France: Customer Profile Occasional Users, by Education Level (%), 2011
Figure 27: Système U France Survey Results: Occasional Users, Percentage Variation to Overall Population, by Education Level, 2011
Figure 28: Système U  France: Customer Profile Occasional Users, by Wealth Group (%), 2011
Figure 29: Système U France Survey Results: Occasional Users, Percentage Variation to Overall Population, by Wealth Group, 2011
Figure 30: Système U  France: Customer Profile Occasional Users, by Busy Lives (%), 2011
Figure 31: Système U France Survey Results: Occasional Users, Percentage Variation to Overall Population, by Busy Lives, 2011
Figure 32: Système U France: Survey-tracked Alcoholic Drinks (Off-trade Drinks only) Market % Share, by Volume, 2011
Figure 33: Système U France: Survey-tracked Food Market % Share, by Volume, 2011