Global CRM Application Software Market Size, Status and Forecast 2025

Published: June 2018
No. of Pages: 95
Single User License: US $ 3300
Corporate User License: US $ 6600
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This report studies the global CRM Application Software market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global CRM Application Software market by companies, region, type and end-use industry.

Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
The BFSI segment is poised to touch a figure of about US$ 11,300 Mn in the year 2025. This signifies a CAGR of nearly 15.0% during the assessment period from 2017 till the year 2025.
The cloud segment is expected to reach a value of about US$ 34,750 Mn in the year 2025. This signifies a robust CAGR during the forecast period of 2017-2025.
In 2017, the global CRM Application Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.

This report focuses on the global top players, covered
- Salesforce
- Oracle
- SAP
- IBM
- Microsoft
- Adobe
- Genesys
- Nice Systems
- Amdocs
- SAS

Market segment by Regions/Countries, this report covers
- United States
- Europe
- China
- Japan
- Southeast Asia
- India

Market segment by Type, the product can be split into
- Cloud
- On-Premise

Market segment by Application, split into
- BFSI
- Retail
- IT & Telecommunication
- Healthcare
- Discrete Manufacturing
- Government
- Education
- Others

The study objectives of this report are:
- To study and forecast the market size of CRM Application Software in global market.
- To analyze the global key players, SWOT analysis, value and global market share for top players.
- To define, describe and forecast the market by type, end use and region.
- To analyze and compare the market status and forecast between China and major regions, namely, United States, Europe, China, Japan, Southeast Asia, India and Rest of World.
- To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
- To identify significant trends and factors driving or inhibiting the market growth.
- To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
- To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
- To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market
- To strategically profile the key players and comprehensively analyze their growth strategies.

In this study, the years considered to estimate the market size of CRM Application Software are as follows:
- History Year: 2013-2017
- Base Year: 2017
- Estimated Year: 2018
- Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Key Stakeholders
CRM Application Software Manufacturers
CRM Application Software Distributors/Traders/Wholesalers
CRM Application Software Subcomponent Manufacturers
Industry Association
Downstream Vendors

Available Customizations
With the given market data, QYResearch offers customizations according to the company's specific needs. The following customization options are available for the report:
Regional and country-level analysis of the CRM Application Software market, by end-use.
Detailed analysis and profiles of additional market players.

Published By: QYResearch Group
Product Code: QYResearch Group140412


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