Analysys Mason Market Research Reports





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This report investigates how people use their smartphones in Germany, India, the UK and the USA. It provides insights into how people consume mobile video services, the importance of OTT and multi-screen and examines how people use specific video ...

$ 4999


"SaaS-based customer care systems will become the preferred choice for communications service providers by 2021." The worldwide customer care systems market is forecast to grow from USD13.9 billion in 2016 to USD14.7 billi...

$ 7999


"Our Digital eXperience Index enables operators to measure their progress in providing their consumer customers with an operational digital experience." Nearly all communications service providers (CSPs) state that providi...

$ 4999


This report provides market share data for communications service provider (CSP) spending on telecoms-specific service assurance software systems and related services for 2016. It provides details of how the spending varied by delivery model, serv...

$ 7999


"Sustained investment by operators in next-generation communication services, multi-screen/OTT video and virtualisation were the main drivers of growth in the service delivery platforms market in 2016." This report assesse...

$ 7999


"Most revenue management vendors had a challenging year in 2016, as a combination of mature markets, pricing pressure and operators prioritising network investments resulted in a decline in spending." This report assesses ...

$ 7999


"Although market expectations are high, this may be the year when analytics will provide significant advances to communications service providers." The analytics software systems market is rapidly evolving with the use of ...

$ 7999


"Deployment of cloud-native systems has increased faster than expected, while artificial-intelligence-driven customer support systems have attracted operators' attention." This report assesses which vendors are leading in the customer care...

$ 7999


FTTx operators in emerging Asia–Pacific (EMAP) have, in many cases, struggled to gain a return on their fibre investment due primarily to poor take-up of retail offers, which is the result of inadequately designed offers and competition from...

$ 4999


"Most MNOs will defer investment in 5G for the next 5 years until the technology matures and the business need becomes clearer." Mobile network operators (MNOs) recognise the strategic importance of 5G, but most will defer...

$ 4999


"The level of intention to churn in developed Asia–Pacific is lower than in most other regions, but operators received almost exclusively negative Net Promoter Scores from survey respondents." This report focuses on ...

$ 4999


"Smartphone quality matters greatly to operators: higher-end smartphones generate an average of around 50% more data traffic." deeper understanding of how users engage with their smartphones can help telecoms operators, ve...

$ 4999


"Security-as-a-service solutions represent an obvious opportunity for operators to boost declining enterprise revenue." Cyber threats are an increasing risk to  small and medium-sized enterprises (SMEs) without adequa...

$ 4999


"Operators should design mobile plans that encourage user engagement and data generation." A deeper understanding of how users engage with their smartphones can help telecoms operators, vendors and software developers make...

$ 4999


"High levels of competition in emerging Asia–Pacific seem to have become normalised, and customers simply expect their next plan to offer better value." This report focuses on aspects of Analysys Mason's Connected Co...

$ 4999


"The decline in time spent in dedicated communication apps should act as a wake-up-call to the telco industry." This report analyses real-world smartphone usage data to answer urgent questions about the status of communica...

$ 4999


"Smartphone sales in mature markets are approaching saturation, while developing markets will continue to see healthy sales growth until 2021." Smartphone sales in developed and emerging markets are following divergent tre...

$ 7999


"Challenger mobile operators in emerging Asia–Pacific that focus on providing a high-quality mobile data experience should strongly consider investing in 4×4 MIMO." Emerging Asia–Pacific (EMAP) mobile net...

$ 4999


"Analysys Mason has identified two communications service providers in emerging Asia–Pacific that have an advanced vision and strategy for developing their IoT businesses: China Mobile and Vodafone." Analysys Mason&r...

$ 4999


"Telecoms retail revenue for emerging Asia–Pacific will increase at a CAGR of 3.9% from 2015 to reach USD347 billion in 2021." Revenue for voice (mobile and fixed) and messaging will continue to decline, but growth i...

$ 7999


This country report and accompanying data annex provide a comprehensive overview of Egypt's telecoms market, including KPIs and data on subscribers, penetration, revenue and ARPU. The report analyses the strategies of major players in the country'...

$ 1999

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